Disclaimer
The information contained on this website is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
General Terms of Service
Revised: January 2024
The Agreement
By accessing the Ratna digital portal, you enter into a binding agreement with Ratna. Our services are curated for individuals who appreciate quality excellence and respect the intellectual property of high-end craftsmanship. These terms govern your use of our platform, including orders and editorial content.
Intellectual Property
All visual content, including campaign photography, product silhouettes, and proprietary designs, are protected under international copyright. Unauthorized reproduction is strictly prohibited.
Limited Edition Clauses
Items marked "Exclusive" are subject to specific acquisition limits. We reserve the right to decline orders that appear to be for commercial resale purposes.
Liability & Representation
While we strive for absolute accuracy in our editorial spreads, minor variations in texture and color are inherent to handmade luxury goods and do not constitute defects.
Privacy & Data Discretion
GDPR & CCPA Compliant
Your Digital Footprint
We treat your personal information with the same care as our raw textiles. Your data is encrypted using military-grade protocols and is never shared with third-party marketers. We collect only what is essential for the logistics of your luxury experience.
- End-to-end encryption for purchase history
- Anonymous browsing available via Private Mode
- Right to permanent "Data Erasure" upon request
Request Your Data Archive
Our compliance team is ready to provide a full report of your collected information within 48 hours.
Shipping & Returns
White Glove Delivery
All shipments are insured for their full value and delivered via our signature carbon-neutral white-glove service.
No Returns Policy
Please note our strict policy: No return and no exchange for all items purchased. We ensure all items are in pristine condition before shipping.
Global Reach
We ship to over 80 countries. Local duties and taxes are calculated at checkout to ensure seamless transit.